- Act as the primary point of contact for assigned clients.
- Build and maintain strong, long-term relationships with clients to ensure satisfaction and loyalty.
- Support client onboarding and guide them through integrations and product launches.
- Work with internal teams to deliver timely solutions and meet client needs.
- Collect, organize, and share promotions from providers with clients.
- Identify opportunities for upselling and cross-selling products and services.
- Provide regular updates and KPI reports to clients and management.
- Monitor the respective iGaming market and advise clients on relevant opportunities.
- Resolve client issues quickly and effectively to maintain service excellence.
- Participate in industry events and client meetings when required.
- 1–2 years’ experience in Account Management, Business Development, or Customer Success (iGaming industry experience is a must).
- Track record of building client relationships and contributing to account growth.
- Strong interpersonal and negotiation skills.
- Commercially minded with good analytical and problem-solving abilities.
- Fluent in English and Russian (spoken and written).
- Proficient in Microsoft Office Suite; experience with CRM/project tools is a plus.
- A proactive, adaptable, and professional approach to work
- Willingness to travel for client meetings and business events.
- A detailed company training on highest standards.
- A chance to work in friendly and supportive culture.
- Tremendous growth opportunities in a large fast moving international company.
- Grow with ARRISE | Learning Hub—personalized learning, gamified growth, and endless career development at your fingertips.
- Private health insurance
- Lunch provided in the office once per week
ARRISE is a leading supplier of player-favorite content to the iGaming industry. We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar, with offices around the world—including Malta, Serbia, Romania, India, Canada, UAE, Brazil, Colombia, Bulgaria—we are a global team of over 12,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse driven to deliver
Benefits
Private Health Insurance
Free Gym/Sports Card
Learning Hub
About ARRISE
Driven to deliver
ARRISE is a global leader in software development and services for the online gaming industry, with 11,000+ professionals across 14 locations worldwide.
We are behind some of iGaming’s most popular and celebrated slots and live casino games, delivering everything from product and platform to marketing, compliance, technology, and more.
And we are award winners ourselves, having been named Great Place to Work at the Women in Gaming Diversity Awards 2025.
Our Values
Persistence
We never give up and are determined to be the best at what we do.
Respect
We value and respect our clients, their players, and our team members; promoting professionalism, integrity and fairness without compromise.
Ownership
We take ownership of our work and consistently deliver in a reliable manner, always providing the highest level of quality.
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