Live Casino

AV Technical Trainer

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About Us:

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.

Our global team of over 10,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.

At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success.

To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed — while embracing every step of the journey.

Be part of the future of iGaming with 10,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here.

Role Overview: The AV Trainer / Technician serves a dual purpose within the organization: as a trainer responsible for preparing future Audio-Visual (AV) Technicians and as an operational AV Technician when not engaged in training activities. This position requires a combination of technical expertise, effective communication skills, and a commitment to fostering professional growth. Occasional travel, potentially lasting several weeks, is a requirement for this role.

Responsibilities:

Training Program Development: Design and deliver comprehensive training programs for aspiring AV Technicians, incorporating hands-on practice, theoretical instruction, and assessments.
Resource Creation: Develop and maintain training materials, guides, and documentation to support learning objectives.
Trainee Evaluation: Monitor and assess trainee performance, providing constructive feedback and targeted support to ensure competency.
Technology Updates: Stay informed about the latest AV and IT technologies, incorporating relevant updates into training materials and studio operations.
AV Equipment Setup: Configure and install AV and IT equipment in studios based on Broadcast Engineer plans.
Camera Installation: Assemble and install professional video cameras, including lenses, monitors, and power supplies, ensuring proper functionality.
Studio Wiring and Cable Management: Run and manage low-voltage video, audio, and network cabling; test, troubleshoot, and manage cables (e.g., SDI, XLR, Ethernet) for optimal performance.
Lighting Installation: Install professional studio lighting fixtures and modifiers in line with lighting plans; basic Chroma Key knowledge is a plus.
Technical Troubleshooting: Diagnose and resolve technical issues efficiently, implementing alternative solutions to minimize downtime.
Flexible Scheduling: Work shifts, including nights, to ensure seamless operation of studio facilities.

Requirements:

Technical Proficiency: Proven experience in assembling, testing, troubleshooting, and repairing AV and IT hardware.
Communication Skills: Strong ability to explain technical concepts clearly to diverse audiences.
Teaching Experience: Experience in mentoring, training, or teaching, preferably in a technical or AV-related field.
Test Equipment Knowledge: Familiarity with multimeters and basic understanding of AC/DC circuitry.
Operating Systems: Competence in configuring and installing Windows and Linux operating systems.
AV Expertise: Hands-on experience with audio/visual equipment, including television control room environments and Chroma Key technology.
Cable Management Skills: Proficiency in handling, testing, and troubleshooting cabling systems.
Learning Orientation: Demonstrated willingness to stay updated on evolving technologies and enhance technical skills.

Nice to Have:

Interpersonal Skills: Patience, adaptability, and enthusiasm for knowledge-sharing and team development.
Peripheral Device Expertise: Experience in setting up computer peripherals and drivers.
Video & Sound Knowledge: Basic experience operating video cameras, microphones, and audio mixers.
Chroma Key Experience: Familiarity with basic Chroma Key technology is advantageous.

Work Environment: The role includes a mix of classroom-style training and hands-on technical tasks in studio settings. Flexibility to work dynamic schedules, including nights, is required to ensure seamless operations.

We Offer:

Daily lunch at the office
Private health insurance at Regina Maria
Gym benefit after 6 months
Free massage from our qualified in-house masseuses

Benefits

Private Health Insurance

Free Daily Meals

Free Gym/Sports Card

Learning Hub

About ARRISE

Driven to deliver

ARRISE is a global leader in software development and services for the online gaming industry, with 11,000+ professionals across 14 locations worldwide.

We are behind some of iGaming’s most popular and celebrated slots and live casino games, delivering everything from product and platform to marketing, compliance, technology, and more.

And we are award winners ourselves, having been named Great Place to Work at the Women in Gaming Diversity Awards 2025.