Role Description:
Responsibilities:
- Maintain accurate records of all gaming equipment and ensure data is updated in relevant systems.
- Develop and implement strategies for equipment replacement, upgrades, and lifecycle management.
- Provide technical training and support to equipment specialists across studio partners.
- Conduct preventive maintenance and troubleshoot complex equipment issues, ensuring operational continuity.
- Collaborate with cross-functional departments (Training, Risk/Surveillance, HR) to ensure smooth integration of processes and compliance.
- Finalize and maintain technical and regulatory documentation for all equipment.
- Research, recommend, and advise senior management on acquisition of new or specialized equipment.
Requirements:
- University degree (technical, engineering, or related field).
- Minimum 6 months of relevant work experience.
- Strong technical, mechanical, and electronic knowledge.
- Proficiency in English, both written and spoken.
- Advanced computer skills (data analysis, reporting, database management).
- Excellent organizational and presentation skills.
- Strong communication and ability to explain technical concepts clearly.
Nice to Have
- Previous experience in casino or gaming equipment management.
- Experience working in a shift-based schedule (3 shifts, 9 hours/day).
- Familiarity with health & safety compliance in technical environments.
- Proven ability to anticipate and proactively solve technical challenges.
- Experience contributing to product rollouts or equipment implementation projects.
- Strong teamwork skills with a proactive, solutions-oriented mindset.
What We Offer:
- Competitive salary.
- Additional earnings for each successful job referral to ARRISE.
- health insurance from day one.
- International work environment.
- Opportunities for advancement to higher positions in online casino.
About Us:
Benefits
Private Health Insurance
Free Gym/Sports Card
Learning Hub
Our Values
Persistence
We never give up and are determined to be the best at what we do.
Respect
We value and respect our clients, their players, and our team members; promoting professionalism, integrity and fairness without compromise.
Ownership
We take ownership of our work and consistently deliver in a reliable manner, always providing the highest level of quality.
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