- Conduct live games for online players in accordance with company policies and procedures.
- Interact with players in a professional and friendly manner, while providing them with excellent customer service.
- Deal cards, spin a wheel, announce various winning bets as well as card shuffling.
- Perform Floor Supervisor responsibility on a rotating basis.
- Quick and accurate handling of cards and other gaming equipment.
- Follow strict security procedures and protocols to ensure the integrity of the games.
- Assist players with the rules of the game and effectively answer any questions related to winnings, or other concerns.
- Escalate any disputes accordingly to the company’s policies in an efficient and timely manner.
- Attend training sessions and stay up to date with new games and industry trends.
- Perform other related duties as assigned.
- Fluency in Cantonese and English.
- Must be comfortable working on camera during live games.
- Have excellent communication and customer service skills.
- Must be comfortable with technology and have basic computer skills.
- Ability to work in a fast-paced environment while remaining calm under pressure, maintaining accuracy and discretion.
- Flexible working hours and shift work suits you.
- Basic casino games knowledge would be an asset.
- Must be able to comply with the gaming licensing directive upon hire date.
Join our team and elevate your career with enhanced earnings and benefits!
We’re thrilled to announce a significant increase in our hourly rate for all Game Presenters. Step into a role starting at $26 per hour, a leap from the previous $22 p/h.
Our night shift premium adds an additional +10% per hour, rewarding those who keep our games lively during the twilight hours.
Your well-being is our priority. Following a 3-month probation period, you’ll gain access to our comprehensive health, dental, and vision plans.
Our new performance bonus structure is based on clear and achievable KPIs. You have the power to boost your earnings. Top performers can see an increase added to their monthly income. It’s our way of saying thank you for your hard work and dedication.
Benefits
Private Health Insurance
Learning Hub
Professional Makeup and Hairstyle
No Experience? No Problem.
About ARRISE
Driven to deliver
ARRISE is a global leader in software development and services for the online gaming industry, with 11,000+ professionals across 14 locations worldwide.
We are behind some of iGaming’s most popular and celebrated slots and live casino games, delivering everything from product and platform to marketing, compliance, technology, and more.
And we are award winners ourselves, having been named Great Place to Work at the Women in Gaming Diversity Awards 2025.
Our Values
Persistence
We never give up and are determined to be the best at what we do.
Respect
We value and respect our clients, their players, and our team members; promoting professionalism, integrity and fairness without compromise.
Ownership
We take ownership of our work and consistently deliver in a reliable manner, always providing the highest level of quality.
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