• Manage the day-to-day activities of the department, ensuring all tasks are performed efficiently and in line with company objectives.
• Analyze team performance and collaborate with Team Leaders to take necessary actions (disciplinary, educational, etc.) to ensure optimal results.
• Coach less experienced managers and Team Leaders, helping them develop a business-oriented approach and improve their overall performance.
• Lead appearance-related projects that align with upper management goals, with an emphasis on cost efficiency and maintaining an aesthetically pleasing product image.

Process Optimization and Reporting:

• Regularly review and improve processes to enhance workflow efficiency, including the digitalization of stock management.
• Approve new or modified procedures, ensuring they contribute to the overall efficiency of the department.
• Analyze and report weekly stock levels and consumption, escalating or solving potential issues proactively with upper management.
• Utilize data-driven decision-making to present ideas, project results, and reports in a structured, KPI-focused manner.
• Ensure timely and accurate reporting of appearance operations to senior management, aligning with overall company goals.

Budget and Procurement Management:

• Oversee the department's budget, ensuring cost-effective procurement and purchasing strategies are implemented.
• Propose and execute cost-saving initiatives without compromising the quality of appearance services.
• Participate in identifying new suppliers and negotiating contracts to ensure cost efficiency and high standards of delivery.
• Cross-functional Collaboration:
• Communicate effectively with cross-functional teams, including Studio Managers and other departments, to ensure appearance operations do not delay production.
• Provide feedback on designs, procedures, and processes and actively contribute to improving cross-department collaboration.
• Appearance Standards and Consistency:
• Ensure a consistent, high-quality on-camera appearance for employees, in line with company and industry standards.
• Approve the implementation of new appearance requirements and ensure specific image guides are updated and followed.
• Work on improving appearance consistency for products, services, and overall company branding across studios and hubs.
• Studio Development and Scaling:
• Contribute to the development and scaling of new hubs and studios, ensuring the implementation of appearance standards from the outset.
• Participate in strategic planning for expansion efforts, applying knowledge of resource allocation, process efficiency, and team management.

Requirements:

• Minimum of 2 years of experience in a similar role or senior managerial role.
• Fluency in English is a must.
• Proven experience in managing multiple teams and leading projects across departments.
• Strong project management, communication, and coaching skills.
• Experience in budget oversight, procurement, and implementing cost-saving strategies.
• Proficiency in data analysis, KPI-driven decision-making, and the ability to present data visually using tools like PowerPoint.
• Solid experience with stock management, including the ability to improve accuracy and streamline processes.
• Knowledge or strong interest in the beauty/fashion domain is desirable.
• Cross-functional communication skills, especially within large and dynamic corporate environments.

Nice to have:

• Industry Knowledge: Familiarity with trends in the iGaming industry and how they impact visual presentation.
• Talent Development: Proven experience in identifying and nurturing talent within teams, contributing to succession planning and team dynamics.