Operations

Lobby Content Specialist

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About us:

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.

Our global team of over 10,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.

At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success.

To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey.

Be part of the future of iGaming with 10,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!

The role:

We are looking for a detail-oriented and operationally minded Lobby Content Specialist to take ownership of how games and content are structured, categorized and presented across our casino lobbies.

You will act as the “storefront manager” of the casino lobby – ensuring that game and content metadata is clearly defined, appropriately tagged, and consistently presented across different lobby views and regional profiles. This includes managing tagging standards, category and subcategory definitions, regional logic, and ongoing quality control of lobby presentation.

Reporting to the Promotions & Marketing Director, you will work closely with lobby specialists, product owners, promotion teams, commercial specialists, business analysts, and development teams to ensure that content is presented intuitively and consistently for the player.

This is a high-impact operational role that requires strong understanding of casino games, metadata, and player browsing behaviour within a lobby environment. We are looking for someone to join our teams in Gibraltar, Malta, Isle of Man, or Dubai.

What you will be doing:

Metadata Management
• Align with the Slots and Live Casino teams on required tags and categories based on game mechanics, actively playing and understanding the games to ensure accurate, player-driven categorisation.
• Define metadata, tags, and categories based on player intent and browsing behaviour, in addition to internal classifications.
• Define and document clear standards for how games and content should be tagged and presented within the lobby.
• Own and maintain the content tag map, including ongoing updates and governance.
• Support Data and Product teams on the logic used for content presentation and search.
• Take ownership of game and content metadata, including:
• Tagging of all games and content
• Defining and maintaining category and subcategory structures
• Setting and maintaining rules for regional profiles
• Regularly audit metadata and lobby outputs to prevent inconsistencies, errors, or outdated logic

Operational coordination
• Act as owner and escalation point for lobby categorization, metadata, and tagging questions.
• Implement and document clear processes for tagging, updating, and monitoring content metadata.
• Partner with Slots, Live Casino, Product and Data teams to ensure:
• New games and content are correctly tagged and surfaced at launch
• Changes to lobby logic or structures are accurately implemented
• Ensure that lobby categories, filters, and searches feel intuitive to players and require minimal explanation or manual correction.
• Proactively suggest improvements to lobby structure, tag mapping, and operational workflows.

What makes you a strong candidate:

Core Experiences
• You must have experience working with casino content, game catalogues, or lobby setups.
• Strong understanding of casino content (both slots and live casino) and how players browse and search for them.
• Hands-on experience with metadata, tagging, categorization or some type of content management
• You will have some experience in iGaming
• You can clearly set up, communicate, and present your ideas using tools like the Office Suite.

Nice to Haves
• Ideally you will have tested and/or play tested games and other digital products.
• Ideally you will have some technical background or knowledge.

Personal Characteristics
You should:
• Love using digital products and playtesting things. We need someone who is going to play with the lobby and ecosystem every single day with the mindset of a player and really scrutinise every detail with the goal of improving everything.
• Be exceptionally well-organised. There are going to be a lot of moving parts to this role so you must bring method and structure to your approach.
• Be extremely analytical.
• Be obsessed with details and optimisations. Creating amazing player experiences means scrutinising every detail to ensure that you’re constantly delivering the best possible solution. In a such a highly competitive industry, small details can make a big difference.
• Discuss constructively and diplomatically. Having many different stakeholders and views means that we won’t always agree on the way forward – but we need to focus on collaborating solutions that deliver optimal outcomes for our customers.
• Be open and flexible. There are many ways to interpret datasets and different approaches you can take for an optimal outcome. You need to be ready to adjust your views on the fly, all in service of an outstanding player experience.

Benefits

Private Health Insurance

Free Gym/Sports Card

Learning Hub

About ARRISE

Driven to deliver

ARRISE is a global leader in software development and services for the online gaming industry, with 11,000+ professionals across 14 locations worldwide.

We are behind some of iGaming’s most popular and celebrated slots and live casino games, delivering everything from product and platform to marketing, compliance, technology, and more.

And we are award winners ourselves, having been named Great Place to Work at the Women in Gaming Diversity Awards 2025.