Live Casino

Trainer

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Role Description:

We are seeking a dedicated Trainer to join our team. In this role, you will be responsible for training new Game Presenters and Shufflers, creating and optimizing training materials, and developing programs to enhance performance and quality. Your role is crucial in ensuring that staff conduct games confidently and professionally while fostering an environment that promotes growth and excellence.

Responsibilities:

Training Development: Create and refine training materials and program structures for Game Presenters and Shufflers, ensuring comprehensive knowledge of games and procedures.
Performance Enhancement: Develop performance improvement plans and set relevant KPIs to drive quality and effectiveness in training.
Employee Training: Train staff on specific table game procedures and controls and create an environment that supports high performance and professional development.
Motivation and Feedback: Inspire and encourage trainees, providing constructive feedback to both trainees and Management to support continuous improvement.
Program Management: Design and maintain training programs for new hires and current team members, coordinating with Shift Managers to address individual training needs.
Team Coordination: Collaborate with Shift Managers to identify specific training requirements and ensure that training addresses individual and team needs effectively.

Requirements:

Education: High School Diploma or higher.
Language: Proficient in English, excellent written and verbal communication.
Team Collaboration: Ability to work effectively within a team and contribute to a collaborative work environment.
Positive Attitude: A positive attitude with a strong desire to learn and grow professionally.
Coaching Skills: Patience and a passion for coaching, with a commitment to motivating and developing others.

Nice to Have:

Experience: Previous experience in iGaming or traditional casino environments is considered advantageous.
Practice with Training Programs: Experience in designing and delivering training programs specifically for casino dealers or similar roles.
Advanced Certification: Professional certifications or training qualifications related to casino operations or instructional design.

What We Offer:

Accommodation will be provided by the company
Meal program (One Meal per shift)

Ready to Elevate Your Career? Join ARRISE Today!

About Us:

ARRISE is a leading supplier of player-favorite content to the iGaming industry. We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar, with offices around the world—including Malta, Serbia, Romania, India, Canada, UAE, Brazil, Colombia, Bulgaria—we are a global team of over 12,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse driven to deliver

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