Live Casino

Live Casino Campaign Assistant

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ABOUT US

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.

Our global team of over 11,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.

At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success.

To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed — while embracing every step of the journey.

Be part of the future of iGaming with 11,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here.

ABOUT THE ROLE

We are searching for a Live Casino Campaign Assistant to join our new studio in Bogota, Colombia and support the smooth execution of live casino promotions by ensuring visual quality, maintaining accurate campaign records, and coordinating across departments. The role involves monitoring quality control, managing stock and materials, preparing reports, and assisting with issue resolution. With a focus on efficiency, accuracy, and collaboration, the campaign assistant helps drive successful campaigns and continuous improvement within the studio.

WHAT YOU'LL BE DOING

Ensure the quality of images used for promotions and decorations adheres to company standards.
Provide accurate information about object placement in the visual frame, ensuring the studio's optimal functionality.
Create educational materials and tutorials for informational purposes.
Maintain files with relevant information on past promotions for analysis and improvement of future events.
Collaborate with departments to ensure ongoing promotions run smoothly.
Report issues requiring immediate attention or improvement to hierarchical superiors.
Collaborate with all departments, providing relevant information to enhance overall efficiency.
Monitor and manage Quality Control reports on technical specifications.
Perform physical reception of goods, coordinating with the Facility department for unused item transport.
Identify issues affecting business operations and provide timely solutions.
Prepare comprehensive reports by collecting, analyzing, and summarizing information.
Participate in stock management, placing orders as per requirements, and report any discrepancies.
Ensure accuracy in stocking records and systematic recording of campaign databases.
Fulfill assigned tasks promptly and accurately.
Maintain the quality of reports, information, and studio items.
Actively contribute to achieving company targets.
Strive to achieve continuous professional improvement.
Compliance with legislative measures and working procedure
Knowledge with ticketing Jira system or security management system

WHAT WE ASK OF YOU

Ability to work in shifts, including evening, night, weekends or holidays
Conduct promotional activities in live studio
Excellent attention to detail.
Strong communication and organizational skills.
Fluency in English with proficient written and verbal communication.
Team player with a positive attitude.
Good knowledge of MS Office.
Initiative and proactivity in work.
Exceptional interpersonal skills and ability to work collaboratively in a deadline-driven environment.
Ability to oversee multiple tasks and small projects.
Exceptional presentation and communication skills.
Ability to deal with different personalities and cultures.
Discipline, responsibility, devotion, motivation.

WHAT WE OFFER IN EXCHANGE

Healthcare
Meal allowance
A detailed company training on highest standards.
A chance to work in friendly and supportive culture.
Tremendous growth opportunities in a large fast moving international company.
Grow with ARRISE | Learning Hub—personalized learning, gamified growth, and endless career development at your fingertips.

Benefits

Private Health Insurance

Free Meal Vouchers

Learning Hub

About ARRISE

Driven to deliver

ARRISE is a global leader in software development and services for the online gaming industry, with 11,000+ professionals across 14 locations worldwide.

We are behind some of iGaming’s most popular and celebrated slots and live casino games, delivering everything from product and platform to marketing, compliance, technology, and more.

And we are award winners ourselves, having been named Great Place to Work at the Women in Gaming Diversity Awards 2025.