Live Casino

Operation Control Room Shift manager

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About us:

ARRISE, a leading supplier of player-favourite content to the iGaming industry.

We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada and Bulgaria, we are a global team of over 4,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse that is driven to deliver.

This role is with the ARRISE group.

PT: Esta vaga está aberta a candidaturas de pessoas com deficiência (PCD).
EN: This position welcomes applications from people with disabilities (PwD).

Requirements:

Work experience: at least 2 years experience in a similar role (Shift Management, Floor Management, Operations) in the Live Casino Industry;
Excellent knowledge of Live Casino Industry;
Technical background is a plus (Computer engineering, IT, software, etc.);
Exceptional communication and presentation skills;
PC skills;
Advanced English speaking;
Work under pressure;

Responsibilities:

Supervise and verify the operational activities as per the Activity Organisation Matrix;
Maintaining the relationship with internal and external clients (staff, operators, players);
Coordinates the staff under his/her supervision;
Respecting and maintaining the game standards imposed by the company;
Collaboration and cooperation;
Ensuring the functionality of the studios;
Other operational activities.

Join us in São Paulo, a great place to grow your career while enjoying a relaxed and welcoming lifestyle!

Benefits

Private Health Insurance

Free Meal Vouchers

Learning Hub

About ARRISE

Driven to deliver

ARRISE is a global leader in software development and services for the online gaming industry, with 11,000+ professionals across 14 locations worldwide.

We are behind some of iGaming’s most popular and celebrated slots and live casino games, delivering everything from product and platform to marketing, compliance, technology, and more.

And we are award winners ourselves, having been named Great Place to Work at the Women in Gaming Diversity Awards 2025.