Live Casino

Quality Control Specialist

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ARRISE sets the benchmark for service delivery and excellence in the iGaming industry.

What makes ARRISE different?

We’re more than a company - we’re a community of over 10,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Serbia, UAE and beyond.
We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere.
We don’t just build products—we build opportunities, invest in our people, and foster growth at every level.

Role Description:

We are seeking a meticulous and dedicated individual to join our team as a QC Specialist. In this role, you will be responsible for ensuring the highest quality standards across all company products, with a particular focus on live casino offerings. You will perform live assessments, monitor technical aspects, and ensure that all quality control procedures are strictly followed.

Responsibilities:

Product Quality Assessment: Conduct live assessments of all company products, ensuring adherence to quality standards.
Performance Reviews: Evaluate the performance of dealers and presenters to ensure they meet the company’s quality standards.
Issue Reporting: Identify and report any discrepancies or deviations from approved quality standards to the appropriate teams.
Technical Monitoring: Ensure the live studio equipment is functioning flawlessly through regular technical checks.
Quality Procedures Compliance: Follow and enforce all Quality Control Department policies and procedures for live casino products.
Live Monitoring: Continuously monitor live products to ensure quality standards are consistently met.

Candidate Requirements:

Experience with Live Casino Technology: Familiarity with the specific technology and equipment used in live casino environments.
Education: Minimum High School Diploma
Knowledge of Industry Regulations: Awareness of industry regulations and standards related to live casino operations.
Attention to Detail: High level of accuracy and problem-solving abilities, with a focus on quality.
Technical Skills: PC literate with advanced knowledge of Microsoft 365 and other relevant software.
Communication Skills: Strong interpersonal and communication skills, both verbal and written.
Language: Proficient in English, excellent written and verbal communication.
Work in Shifts: Willingness to work in 3 shifts.

Nice to have:

Time Management: Strong time management skills, with the ability to produce quality work both independently and as part of a team.
Adaptability: Ability to thrive in a fast-paced environment and adapt to changing circumstances.

What we offer in exchange:

Competitive salary.
Special referral campaigns up to €2.000,00 NET referral bonus.
Private health insurance from day one.
FitPass membership for sports activities and discounts at popular brands after 3 months.
An exceptional studio space in a modern office building in New Belgrade.
International work environment.
Opportunities for advancement to higher positions in online casino.
Grow with ARRISE | Learning Hub - personalized learning, gamified growth, and endless career development at your fingertips

Ready to Elevate Your Career? Join ARRISE Today!

Benefits

Private Health Insurance

Free Gym/Sports Card

Learning Hub

About ARRISE

Driven to deliver

ARRISE is a global leader in software development and services for the online gaming industry, with 11,000+ professionals across 14 locations worldwide.

We are behind some of iGaming’s most popular and celebrated slots and live casino games, delivering everything from product and platform to marketing, compliance, technology, and more.

And we are award winners ourselves, having been named Great Place to Work at the Women in Gaming Diversity Awards 2025.