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Surveillance Operator with Bulgarian

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Job Purpose

The Surveillance Operator with Bulgarian is responsible for ensuring the security, fairness, and integrity of ARRISE’s operations. Through real-time monitoring, data analysis, and close coordination with cross-functional teams, the Surveillance Operator plays a vital role in detecting irregularities, minimizing fraud, and upholding the integrity of our gaming platform.

Key Responsibilities

Monitor Live Casino activity in real time to detect high-risk behavior or fraudulent play.
Ensure the security, compliance, and fairness of gaming tables and technical equipment.
Identify suspicious betting patterns and escalate issues per internal protocols.
Gather and consolidate surveillance data for deeper risk analysis.
Collaborate with Risk and Operations teams to assess potential threats and safeguard game integrity.
Deliver clear and concise reports on observed trends, irregularities, or emerging threats.
Maintain confidentiality and adhere to the highest standards of professional integrity.
Communicate clearly with internal departments and external partners.
Assist with daily operational duties and support initiatives led by the Team Lead or Manager.
Document irregularities, suspicious behavior, and operational concerns with accuracy.

Requirements

Fluency in Bulgarian
Recent graduate or final-year student in technical or analytical fields (e.g., computer science, engineering, business).
Strong understanding of online gaming operations, especially Live Casino products.
Willingness to work 9-hour shifts, including nights and weekends, within a 24/7 operation.
Excellent attention to detail and analytical thinking.
Effective time management and task prioritization under pressure.
Strong ethical standards and professional integrity.
Proficiency in Microsoft Office 365 (Excel, Word, Outlook).
Excellent English communication skills, both written and spoken.

Nice to Have

Familiarity with surveillance tools or security systems.
Knowledge of data management or visualization tools (e.g., SQL, Tableau).
Prior internship or academic projects in surveillance, security, or risk-related fields.

Benefits:

Competitive Salary with high performance-based bonuses.
Paid Training to ensure you are well-versed in the company’s quality standards and procedures.
Perks: Access to a variety of employee benefits, including gym membership and private health care.

Perks:

Free daily meals.
Gym benefit after 6 months.
Shift allowances (100% for legal holidays, 25% for night shifts, 10% for weekend shifts).
Private health care insurance.
“Refer a Friend” Bonus.
Career Development: Growth opportunities within an international tech company.

Ready to Elevate Your Career? Join ARRISE Today!

About Us

ARRISE is a leading supplier of player-favorite content to the iGaming industry. We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar, with offices around the world—including Malta, Romania, India, Canada, and Bulgaria—we are a global team of over 5,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse driven to deliver.

#LI-SK1 #LI-ONSITE

Benefits

Private Health Insurance

Free Daily Meals

Free Gym/Sports Card

Learning Hub

About ARRISE

Driven to deliver

ARRISE is a global leader in software development and services for the online gaming industry, with 11,000+ professionals across 14 locations worldwide.

We are behind some of iGaming’s most popular and celebrated slots and live casino games, delivering everything from product and platform to marketing, compliance, technology, and more.

And we are award winners ourselves, having been named Great Place to Work at the Women in Gaming Diversity Awards 2025.